Terms of service

Terms of Service

Jutique

Last Updated: 01-03-2026

These Terms of Service (“Terms”) govern your access to and use of the Jutique website and services. By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use our services.

1. Company Information

Store Name: Jutique
Email: jutiqueofficial@gmail.com
Phone/WhatsApp: +92 300 7888921
Registered Address:
Office No. 702, 7th Floor
Tricon Corporate Center
73-E, Main Jail Road
Gulberg II, Lahore, Pakistan – 54660

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age, or using the website under parental/guardian supervision.

  • You are legally capable of entering into binding contracts.

  • All information provided by you is accurate and complete.

3. Products & Pricing

  • All products are subject to availability.

  • We reserve the right to limit quantities of any product.

  • Prices are displayed in PKR (unless otherwise stated).

  • We may change product prices at any time without prior notice.

  • We reserve the right to discontinue any product at our sole discretion.

While we strive for accuracy, errors in product descriptions, pricing, or availability may occur. We reserve the right to correct such errors and cancel affected orders.

4. Orders & Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders suspected of fraud, unauthorized activity, or resale

If your order is cancelled after payment, a full refund will be issued.

5. Payment Terms

We accept:

  • Cash on Delivery (COD)

  • Bank Transfer (if applicable)

  • Other payment methods as displayed at checkout

You agree to provide accurate billing and shipping information.

For COD orders, repeated refusal of delivery may result in blacklisting from future purchases.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to operational or courier delays.

  • Jutique is not responsible for delays caused by courier services or unforeseen circumstances.

  • Risk of loss transfers to the customer upon delivery.

Please refer to our Shipping Policy for detailed terms.

7. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

We reserve the right to reject returns that do not comply with our stated policy.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Designs

  • Text

  • Graphics

  • Branding elements

is the exclusive property of Jutique and protected under intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or interfere with website functionality

  • Submit false or misleading information

  • Violate any applicable laws or regulations

Violation may result in termination of access and legal action.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Jutique shall not be liable for indirect, incidental, or consequential damages.

  • Our liability shall not exceed the amount paid for the purchased product.

  • We do not guarantee uninterrupted or error-free website operation.

All products are used at the customer’s own discretion.

11. Accuracy of Information

We strive to ensure product colors and details are displayed accurately. However:

  • Actual colors may vary due to screen settings.

  • Minor variations in handcrafted or natural products may occur.

Such variations do not constitute defects.

12. Privacy

Your personal information is handled according to our Privacy Policy.

By using this website, you consent to the collection and use of your information as described therein.

13. Third-Party Services

Our website may contain links to third-party services or payment gateways.

We are not responsible for:

  • Content

  • Privacy practices

  • Security measures

of third-party providers.

14. Force Majeure

We shall not be held liable for delays or failure to perform obligations due to events beyond our control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Strikes

  • Supply chain disruptions

  • Pandemic-related delays

15. Termination

We reserve the right to suspend or terminate access to our website without notice if these Terms are violated.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

17. Amendments

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will take effect immediately upon publication on the website.

Continued use of the website constitutes acceptance of the updated Terms.

18. Contact Information

For any questions regarding these Terms, please contact:

Email: jutiqueofficial@gmail.com
Phone/WhatsApp: +92 300 7888921
Address: Office No. 702, 7th Floor, Tricon Corporate Center, 73-E, Main Jail Road, Gulberg II, Lahore, Pakistan – 54660