EXCHANGE POLICY
Effective Date: March 1, 2026
Jutique follows a No Refund and No Return Policy. Exchanges are accepted only under the conditions below.
Exchange Eligibility
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Requests must be submitted within 24 hours of delivery.
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Products must be unused, unwashed, and in original packaging with tags intact.
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Exchanges are considered for incorrect items, significant differences from product descriptions, or verified manufacturing defects.
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Change of mind, normal wear, misuse, and minor colour or texture variations are not eligible.
Exchange Process
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Contact support within 24 hours of delivery.
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Provide your order number, issue details, and clear photos or videos.
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Our team will review your request within 3–4 business days.
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Once approved, send the item within 24 hours.
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After inspection, the replacement will be dispatched within 7–10 business days.
Price Differences
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Same-price exchanges require no additional payment.
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Higher-priced replacements require payment of the difference.
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Lower-priced replacements do not qualify for refunds or store credit.
Shipping Charges
Jutique covers return shipping for approved exchanges caused by its errors or verified manufacturing defects. For other approved exchanges, customers pay shipping charges.
Non-Exchangeable Items
Customised products, clearance or final-sale items, used or damaged products, and items without original packaging or valid proof of purchase are not eligible, subject to applicable law.
Contact Us
Website: www.jutique.co
Email: jutiqueofficial@gmail.com
WhatsApp: +92 300 7888 921
Note: All policies are subject to applicable consumer protection laws.