TERMS OF SERVICE

TERMS OF SERVICE

Last Updated: March 1, 2026

  1. General Terms: By using www.jutique.co or placing an order, you agree to these Terms and our related policies.

  2. Products & Pricing: Products are subject to availability. Prices are in PKR and may change. Minor variations in handcrafted jute products are normal.

  3. Orders & Payments: Orders are subject to confirmation. Available payment methods include COD and bank transfer, where offered. Customers must provide accurate details.

  4. Shipping: Orders are generally processed within 3–4 working days. Estimated delivery is 6–7 working days in Lahore and 10–15 working days elsewhere after dispatch.

  5. Returns & Exchanges: No refunds or returns for refunds, subject to applicable law. Eligible exchanges must be requested within 24 hours of delivery. See our Return, Refund & Exchange Policy for details.

  6. Intellectual Property: Website content, logos, images, and designs may not be used without authorisation.

  7. Website Use: Fraudulent activity, unauthorised access, and misuse of website services are prohibited.

  8. Liability & Delays: Jutique's liability is subject to applicable law. Delays caused by circumstances beyond our reasonable control may occur.

  9. Privacy: Customer information is handled according to our Privacy Policy. Third-party services may have separate terms.

  10. Governing Law: These Terms are governed by Pakistani law, with disputes handled by competent courts in Lahore, subject to applicable law.

  11. Updates: Jutique may update these Terms by publishing revisions on its website.

Contact Us

Website: www.jutique.co
Email: jutiqueofficial@gmail.com
WhatsApp: +92 300 7888 921
Address: Office 702, 7th Floor, Tricon Corporate Center, Gulberg II, Lahore, Pakistan.

Support Hours: Monday–Friday, 9 AM–5 PM PKT.

© 2026 Jutique. All Rights Reserved.